The information provided by Novus Behavioral Health (“Novus,” “we,” “us,” or “our”) through our website, landing pages, assessments, educational materials, blog content, emails, videos, social media content, telehealth communications, and related services (collectively, the “Service”) is intended for educational and informational purposes only.

Website content and educational materials are not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

Use of this website or participation in:

- online assessments,

- questionnaires,

- educational materials,

- webinars,

- downloadable resources,

- appointment requests,

- emails,

- text messages,

- or general communications

does not by itself establish a provider-patient, therapist-client, or healthcare relationship with Novus Behavioral Health.

A provider-patient relationship is established only after:

- completion of required intake procedures,

- clinical evaluation,

- informed consent,

- and mutual agreement to enter treatment.

Not a Substitute for Professional Medical Advice

Information presented through the Service should not be interpreted as:

- medical advice,

- psychiatric advice,

- diagnosis,

- treatment recommendations,

- emergency guidance,

- or individualized healthcare instructions.

Always seek the advice of a qualified physician, psychiatrist, therapist, or other licensed healthcare provider regarding any medical or mental health condition.

Never disregard professional medical advice or delay seeking treatment because of information obtained through the Service.

Any assessments, scorecards, questionnaires, quizzes, surveys, or screening tools provided through the Service are intended solely for informational and educational purposes.

These tools:

- are not diagnostic instruments,

- are not intended to diagnose mental health conditions,

- and should not replace clinical evaluation by a licensed healthcare professional.

Any results, scores, recommendations, or educational insights generated by these tools are generalized informational content only.

Not all treatments, services, medications, or programs described through the Service are appropriate or available for every individual.

Treatment recommendations, eligibility, insurance coverage, and clinical appropriateness are determined only after professional evaluation by a qualified provider.

Insurance coverage, authorization, eligibility, and reimbursement are not guaranteed and may vary based on:

- individual insurance plans,

- medical necessity requirements,

- payer determinations,

- and clinical evaluations.

Patients are responsible for verifying coverage and understanding potential financial obligations when applicable.

Novus Behavioral Health makes no guarantees regarding:

- treatment outcomes,

- symptom improvement,

- emotional wellness,

- medication effectiveness,

- recovery,

- or personal transformation.

Individual experiences and healthcare outcomes vary significantly.

Testimonials, examples, or success stories presented through the Service are illustrative only and are not guarantees of future outcomes.

By using the Service or providing contact information, you consent to receive communications from Novus Behavioral Health consistent with applicable law and our Privacy Policy.

These communications may include:

- emails,

- phone calls,

- appointment reminders,

- informational messages,

- and SMS/text communications.

Message and data rates may apply.

You may opt out of certain communications where permitted by law.

The Service is not intended for:

- emergency care,

- crisis intervention,

- or urgent psychiatric treatment.

If you are experiencing:

- suicidal thoughts,

- thoughts of self-harm,

- a psychiatric emergency,

- or a medical emergency,

call 911 or your local emergency services immediately.

You may also contact:

988 Suicide & Crisis Lifeline (United States)

or visit your nearest emergency room.

Certain images, videos, graphics, testimonials, visual representations, or media used throughout the Service may include:

- stock photography,

- AI-generated imagery,

- dramatizations,

- illustrative representations,

- or simulated patient scenarios.

Any resemblance to actual individuals, patients, providers, or outcomes is purely coincidental unless explicitly stated otherwise.

Images and media are intended solely for illustrative and educational purposes and should not be interpreted as representations of actual patients or guaranteed results.

The Service may reference or link to third-party:

- providers,

- treatments,

- research studies,

- products,

- websites,

- or external resources.

Novus Behavioral Health does not guarantee:

- the accuracy,

- completeness,

- reliability,

- effectiveness,

- or safety

of third-party information, services, or products.

Reliance on third-party content is at your own risk.

Novus Behavioral Health does not guarantee uninterrupted or error-free access to the Service.

Temporary interruptions, maintenance, technical issues, or system outages may occur.

To the fullest extent permitted by law, Novus Behavioral Health disclaims liability for any loss, injury, damage, or adverse consequence arising from:

- use of the Service,

- reliance on website content,

- interpretation of assessments,

- delays in communication,

- or actions taken based on information obtained through the Service.

Your use of the Service is solely at your own risk.

For questions regarding this Medical Disclaimer, please contact:

Novus Behavioral Health
556 Fire Station Road Suite A
Clarksville, TN 37043

Email: [email protected]
Phone: (931) 820-0242